Terms and Conditions

Remy Esthetics – Advanced Skin & Wellness

Terms & Conditions

By booking an appointment, purchasing products, submitting a form, or receiving services from Remy Esthetics, you agree to the following Terms & Conditions.

Appointments & Booking

All appointments must be scheduled in advance.
A valid phone number and email address are required to secure bookings.
Certain services may require a deposit to confirm the appointment.
Deposits are applied toward the service unless otherwise stated.

Rescheduling & Cancellations

A minimum of 24 hours’ notice is required to reschedule or cancel an appointment.
Clients may reschedule up to two (2) times with proper notice.
Any rescheduling beyond the second instance will incur a $30 rescheduling fee.
Rescheduling within 24 hours of the appointment will incur a $30 fee.
Cancellations made less than 24 hours before the appointment will incur a $30 cancellation fee.

Late Arrivals

Please arrive on time to receive your full service.
Arrivals over 10 minutes late may result in a shortened treatment.
Arrivals 15 minutes or more late may be considered a no-show and will incur a $30 fee.

No-Shows

Missed appointments without notice will incur a $30 no-show fee.
A 50% deposit may be required to book future appointments.
Repeated no-shows may result in restricted or permanently limited booking privileges.

Payments & Refunds

Payment is due at the time of service unless otherwise stated.
All services, packages, memberships, deposits, and promotional offers are non-refundable.
Unused services are non-transferable.

Product Orders – Pickup or Delivery

A $30 deposit is required to reserve and prepare skincare product orders.
If two scheduled pickup dates are missed, the deposit will be forfeited.
Full payment may be required upfront for future product orders.

Health & Treatment Consent

Clients must disclose all relevant medical conditions, medications, allergies, and skin concerns prior to treatment.
Remy Esthetics is not responsible for adverse reactions caused by incomplete or inaccurate disclosures.
Results vary by individual, and no specific outcomes are guaranteed.

SMS & Mobile Messaging Terms

By providing your mobile phone number and opting in, you consent to receive SMS or mobile messages from Remy Esthetics, which may include appointment reminders, confirmations, service updates, and promotional messages.

Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
Reply HELP for assistance or contact us directly.
Your wireless carrier is not liable for delayed or undelivered messages.
Messaging is subject to carrier network availability.
You must be 18 years of age or older to subscribe to SMS communications.

Right to Refuse Service

Remy Esthetics reserves the right to refuse or discontinue services if:

Client behavior is inappropriate, unsafe, or disrespectful
Health information is incomplete or inaccurate
Policies are repeatedly violated

Policy Changes

These Terms & Conditions are subject to change without prior notice. The most current version will always be available through our official website or upon request.