Privacy Policy

Remy Esthetics – Advanced Skin & Wellness

Privacy Policy

Remy Esthetics is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We may collect personal information including, but not limited to:

Name, phone number, and email address
Appointment history and service preferences
Health and skin-related information relevant to treatments
Payment and billing information
Consent forms and intake records

How We Use Your Information

Your personal information may be used to:

Book, manage, and confirm appointments
Provide safe, customized skincare and wellness treatments
Communicate appointment reminders, service updates, and promotional messages (with your consent)
Process payments and maintain accurate records
Comply with legal, regulatory, and professional obligations

SMS & Mobile Messaging

If you choose to opt in to receive SMS or mobile messages from Remy Esthetics, we may collect and use your mobile phone number to send appointment reminders, confirmations, updates, and promotional messages.

Message frequency may vary.
Message and data rates may apply.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared only with trusted service providers who assist in delivering messaging services, and solely for operational purposes.
You may opt out of SMS communications at any time by replying STOP or by contacting us directly.

Consent

By booking an appointment, submitting a form, or purchasing products or services, you consent to the collection, use, and disclosure of your personal information for the purposes described in this Privacy Policy. SMS communications are sent only with explicit opt-in consent.

Information Protection

We take reasonable administrative, technical, and physical safeguards to protect your personal information. This includes secure booking systems, password protection, and restricted access. Only authorized personnel may access client records.

Sharing of Information

We do not sell, rent, or trade your personal information. Information is shared only when required by law or with trusted service providers (such as payment processors or messaging platforms) strictly for business operations and service delivery.